At Top 10 Ltd your privacy is our priority. The information we collect about you
when you become a customer is used to process your orders and to provide a more personalised
experience on our web sites. We have implemented many security policies and conditions
to help protect your confidential information. We operate a number of websites and
operate. We are committed to protecting your privacy at all times, in all situations.
How Do We Use the Information We Collect?
When you become a Top 10 Ltd customer, we may ask you to fill out a form that requests
your name, address and e-mail address as well as some extra demographic information.
Your name and address information is used solely to process orders unless your prior
consent is given. Without your consent, this information will NEVER be sold, given,
rented or traded to others for purposes other than order fulfillment. Your demographic
information will be used for several security purposes, to ensure you are who you
say you are and in fact you are paying with your credit cards and not someone using
your stolen credit cards.
If you choose to use our referral service to tell a friend about our site, we will
ask you for your friend's name and email address. We will automatically send your
friend a one-time email inviting him or her to visit the site. Top 10 Ltd does not
store this information and uses it for the sole purpose of sending this one-time
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and
your access times. We utilize this information to conduct site performance evaluations,
to see where visitors are coming from and to keep track of click stream data (the
screens our users visit on our site). This data helps us to determine what content
our customers find most appealing so that we can maximize your enjoyment of the site.
Log files are not tied to personally identifiable information.
All Top 10 Ltd employees take your personal information very seriously. All employees
must learn and obey our security policies. Access to customer personal information
is limited to key management personnel and our customer services department. The
information is ID and password protected and our Web security is reviewed on a continual
Correcting/Updating Your Personal Information
After becoming a Top 10 Ltd customer you may correct/update your personal information
on some of our websites by clicking on the 'My Account' link at the top of a page,
entering your ID and password when prompted and clicking the Edit Information button.
The changes you make will be reflected in our databases instantly. If you wish to
deactivate your account, you may contact our customer services group through the
'My Account' section, or the 'Contact Us' section.
Links To Other Sites
This Web site contains links to other Web sites. Please note that when you click
on one of these links, you may be leaving the Top 10 Ltd site and entering another
Web site. These sites may independently collect or request information about you
and we encourage you to read the privacy statements of these linked sites as their
From time to time we may send out email messages alerting you that products are available,
to remind you about providing feedback or for promotional offers. In addition, you
will receive communication from us 1) if you contact us for a particular reason,
2) to receive your orders, or 3) we need to contact you for administrative purposes.
Administrative e-mails will not contain promotional materials. If you choose to receive
our News Letters, they will contain promotional materials from Top 10 Ltd.
Though we make every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that such action
is necessary to comply with a current judicial proceeding, a court order or legal
process served on our Web site
To try and bring you offers that are of interest to you, we have relationships with
other companies that we allow to place banner ads and text links on our Web pages.
As a result of your visit to our site, ad server companies may collect information
such as your domain type, your IP address, and other information.
Many of our websites offer links to products, that when clicked for more information,
redirect you to a partners website that we have an affiliate relationship with. We
have no control or access to the information you provide at those particular websites
if you continue to purchase direct from them.
Cookies are pieces of information that your browser stores on your computer's hard
drive which identify you when you enter. The ability to select samples on our site
is not cookie-driven. We may use session cookies to provide a seamless experience
on the site and to combine with our log files so that we can understand our site
traffic and analyse our demographic information in aggregate form. If you have set
your browser to reject cookies, our site will not identify you when you enter and
you will need to manually type in your ID and password.
Your Feedback is Always Welcome
you might want to talk about. You can reach us via email at email@example.com
or by telephone on 0845 250 4392 or using our online contact form HERE